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Chat with Us!! Setup is your initial move towards encountering the maximum capacity of these world-class switches. Basically, click on the button and pursue the connection for Setup.

Free Support for Extender Setup Call TOLL FREE Setup

Setting up your router is quite easy and you can use any device, for this. If you choose your PC or laptop for your Setup, then follow this procedure. 

Step-by-step guide for Setup

Using your laptop or PC for the Setup is a convenient option to start using your product. To complete the procedure you have to follow this step by step guide. 

  1. To begin the process you have to start your router device, after unboxing the product. For this, you need Plugin your router to the electric socket and switch it on. 
  2. Now, take the Ethernet cable from your cable modem or DSL and connect it to the Internet port of your Netgear Router.
  3. Allow a few seconds to your router so that the LED lights on the panel of your router are stable.
  4. The next part is to connect your laptop or PC to your Wi-Fi. There are 2 ways to do that. 
  5. Either, You can use a cable to connect, Or you can connect in wirelessly, via default credentials. 
  6. For wired one take a LAN cable and connect one end to your laptop and the other to your router. 
  7. In case you opt for a wireless one, you need the default credentials. The back panel or the bottom panel of your laptop or PC has a description of the preset wireless settings of your Netgear router. 
  8. Start your laptop or PC and there, open the Wi-Fi connection manager. 
  9. You now need to enter the default SSID or WiFi network name of your Netgear router. You will find this default name and password on your router.  
  10. Hit the connect button and you will be connected to your router. 
  11.  On your device, open any web browser, like Safari, Internet Explorer, Mozilla Firefox or Google Chrome.
  12. The Netgear Genie window will pop-up on your screen. 
  13.  If the Netgear Genie window fails to appear, click the address bar and type and press enter.
  14.  The instruction booklet provided with the router has your IP address. This IP address can also be used to access the website. 
  15.  Use the default username which is “admin” and the default password is “password” to log in. Now click on the “Sign-In” Icon. 
  16.  Now the Netgear Genie will configure the device. This will only a few seconds. 
  17.  The next window, that appears on your screen affirms the completion of the above process via a “Congratulations” message. 
  18.  Click “Take me to the Internet” icon to affirm that your connection. 
  19.  Your Setup is now complete. 
  20.  Now close all tabs, and reopen your web browser. 
  21.  Login to your account one more time using the default username and password only. 
  22.  Now you can use this account to modify all settings related to the router as per your preference. 

You can also seek the help of our experts to help you install the extender by calling us at our toll-free customer service numbers or by chatting with them.


General concerns arising in Setup

Although the Setup process is very easy, still there can be certain issues in it. These issues prevent you from completing this process successfully. However, these errors can easily be corrected by a simple procedure. This issue is the “ not responding”. However, the reasons for this issue can be the following. 


Issues with the Web Browser 


The version of the web browser that you choose to open the official site sometimes is compatible with the setup. This can also be the reason for the “ not responding” error. However, it hardly makes any difference, that which browser you choose among Mozilla Firefox, Google Chrome, Apple Safari or Microsoft Edge. But compatibility issues with some websites are common. To get rid of this issue, you need to clear all cookies. Later, you have to make sure that you clear the cache of your web browser too. Check if an updated version of your web browser is available or not. If yes that update your browser too. Because using a web browser with an older version can also be a reason behind the incompatibility. It can be a possibility that the older version that is not compatible with the router login web portal. 


Incorrect web address


Typing errors happen with people most of the time. There can be a possibility that you too are mistyping the web address in the URL bar. This is why it is advised to recheck, as soon as you are done typing the entire address. An easy alternative to avoiding this mistake is to use your IP address. To get this IP address look in the user manual that comes with your device. This IP Address is a digital address and will directly take you to the website. 


Poor network connection


Unstable network connectivity can also be an issue behind this. Maybe you cannot access the site because of your network. There are times when our internet is either slow or sluggish, this creates a problem. The best way to resolve this issue is to switch off your router and then restart it. Now connect with your device one more time. This might resolve this issue. 


So, these are some common scenarios where the users get when they do the Setup. All it takes to keep the above points in mind so that you can get your Setup done easily.